Terms and condition

The following TOS and any other rules posted The following TOS and any other rules posted on our Site (collectively the "TOS") constitute an agreement between Dalaida ("DALAIDA", "we", "our", "us") and you, the visitor, governing your access and use of all content and functionalities available at the DALAIDA website, related micro-sites accessed through the URL www.dalaida.com, related domain names, and any other website or micro-site of DALAIDA (collectively the "Site")

By visiting the Site, you are accepting and consenting to the practices described in the TOS. We may modify the TOS from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified TOS.

Those persons wishing to use our services must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy.. If you are under 18, you must let your parent or guardian know about DALAIDA's Privacy Policy. before you register to use this Site or any of this Site's services.

Please read the TOS and check back often. If you do not agree to any change to the TOS, then you must immediately stop using the Site.

Registration and account Terms and Conditions

To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address support@dalaida.com. We may also change registration requirements from time to time.

Here are the some of the benefits you’ll be able to enjoy by registering with us for a DALAIDAaccount:

Track your orders and review past purchases

Request your return or exchange directly from your account

Build a customized Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists for increased convenience

Add sold out items to your Wish List so you can see if more stock arrives

Select your Favorite Designers so we can tell you when new items have arrived

Add a Gift Card and keep track of any store credit on your account

Save your address and card details so you can shop even quicker next time

Manage your account details, address book and email preferences

To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify DALAIDA  immediately of any breach of security or unauthorized use of your account.

Should you have any issues with your account or need any help in relation to it, then please do not hesitate to contact our Customer Care team. However, please note that we can only communicate with the named account holder in relation to any questions, changes or cancellation of an account.

Forgotten password

If you have forgotten your password, clickhere. to change it or follow the FORGOTTEN PASSWORD instructions on the SIGN IN page. For security reasons we are unable to send your password via email.

Please refer to our Privacy Policy. for information about how we use your data.

Eligibility to purchase

The purchase of merchandise through the  ("DALAIDA") is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of New York.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the DALAIDA terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to DALAIDA, and who have authorized DALAIDA,to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, DALAIDA reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where DALAIDA  feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy. for further information about how we use your data.

Orders

All orders are subject to acceptance and availability, and Items in your shopping basket are not reserved and may be purchased by other customers.

DALAIDA offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our designer suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once designer stock has been delivered toDALAIDA. DALAIDA will only take Advance Purchase orders for stock that has been scheduled for delivery by a designer supplier. Your rights regarding Advance Purchase are the same as those for any other purchase at DALAIDA. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.

Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please note that on occasion certain products that are in particularly high demand will sell out during this period.

DALAIDA will store a record of your transactions for a minimum of one year.

Pricing Policy

Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, local sales tax will be charged on all orders (where applicable).

From time to time, prices are subject to change in response to currency exchange rate changes,markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Regardless of your shopping destination and the currency you shop in, your purchase may be processed by one of our regional affiliate companies in which case your bank may charge you an international transaction fee.DALAIDA is not responsible for any such fee or charge.  

Sale price adjustment policy

DALAIDA idis happy to offer a Sale Price Adjustment on items purchased up to 7 days prior to the commencement date of a sale. Please be aware that the exact style and size of an item must be available for purchase at the time your request is made before any adjustment in the sale price can be approved. All approved Sale Price Adjustments will be credited to your DALAIDA account in the form of a store credit which will be valid for 12 months.

We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.

Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and DALAIDA will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of New York, USA, and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of DALAIDA.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been canceled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

Payment

Payment can be made by  Visa, MasterCard and American Express, and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with PayPal, Apple Pay or Klarna. Once this transaction is complete, you will then return to DALAIDA.com. Payment will be debited and cleared from your account upon dispatch of your order by DALAIDA.  You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment toDALAIDA, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered DALAIDA user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

To help ensure that your shopping experience is safe, simple, and secure, DALAIDA uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Gift Cards

Gift Cards are no longer available to purchase. For assistance with redeeming an existing gift card, please contact Customer Care on 305-915-7607

Promotion Codes

Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

Insurance and delivery

You will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.

DALAIDA insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment byDALAIDA, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

The signature can be waived for domestic orders dispatched via UPS. When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and confirm that DALAIDA can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize DALAIDA to leave the package(s) at the shipping address without obtaining a signature and release and indemnify DALAIDA from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Delivery times appearing on the Site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. DALAIDA is not responsible for any delays caused by destination customs clearance processes.

If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

Exchanges and Returns

ARRANGING YOUR EXCHANGE OR RETURN

You must request your exchange or return and send your unwanted items back to us within 28 days for a refund of the value of the item only, or an exchange on the same item in a different size, based on stock availability. Please refer to our Exchanges & Returns policy for further details on how to request your return.

RETURNING YOUR PURCHASE

Making a return for a refund, store credit, or exchange is easy using either our Domestic Returns or International Returns service. All items must be sent back to us within 28 days of receiving your order. 

Please clickhere. for details of our Exchanges & Returns Policy, which is part of these Terms and Conditions.

CANADIAN CUSTOMS - Canada Border Services Agency

DALAIDA  Corporation is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from DALAIDA  Corporation, Ihere.by authorize DHL Express (Canada) Ltd. an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to DALAIDA  Corporation, and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from DALAIDA  Corporation. Further, I also authorize DHL Express (Canada‎), Ltd. to forward any refund issued by the CBSA in my name, so that DALAIDA  Corporation can be reimbursed.


FINAL SALE


Products marked as "Final Sale" cannot be returned or exchanged.


DALAIDA RETURNS


Please be aware that we will not be held responsible for any items that are returned to us which were not purchased froM. DALAIDA . This includes personal items as well as items which may have been purchased from other third party companies. Whilst we will make reasonable efforts to try and locate the owner of any such items, it is your responsibility to contact Customer Care as soon as possible in order to arrange their return to you. In such circumstances, we will charge you an additional cost for returning these items. Please note that we will only ever be able to return the items to you directly, and not to any third party or company. Certain items (such as passports, driving licences and bank cards) will always be sent to the relevant authority, bank or government agency directly and you should report any loss of these items to the appropriate office immediately.


We will keep non-DALAIDA items for up to one month, however we reserve the right to dispose of them as we deem fit after this time (which may include donating such items to a charity of our choice). Any hazardous or flammable products, as well as items of little monetary value (e.g. pens, glasses, keys) will be disposed of immediately.


Intellectual property rights

You acknowledge and agree that all copyright, designs, the "look and feel" of the Site, trademarks and all other intellectual property and material rights relating to the Content ashere.in described, including DALAIDA Software and all HTML and other code contained in this Site, shall remain at all times vested in DALAIDA and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the Content only as expressly authorized by DALAIDA and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.


Content

In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site. DALAIDA tries to ensure that the information on this site is accurate and complete. DALAIDA does not warrant or represent that DALAIDA's Content is accurate, error-free or reliable or that your use of DALAIDA's Content will not infringe rights of third parties. Your use of the Web Site is at your risk. DALAIDA does not warrant that the functional aspects of the Web Site or DALAIDA's Content will be error free or that this Web Site, DALAIDA Content or the server that makes it available are free of viruses or other harmful components. If your use of this Site, or DALAIDA's Content results in the need for servicing or replacing property, material, equipment or data, DALAIDA is not responsible for those costs. Without limiting the foregoing, everything on the Web Site is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. DALAIDA and its suppliers make no warranties about DALAIDA Content, software text, downloads, graphics, and links, or about results to be obtained from using the Site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. DALAIDA reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that DALAIDA is not liable to you or any third party for any such withdrawal.


Opinions expressed on DALAIDA TV are the personal opinions of the authors and do not reflect the views of DALAIDA. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to DALAIDA a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to72 hrs to be displayed but DALAIDA does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail support@dalaida.com. DALAIDA reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.


The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of DALAIDA and we accept no responsibility for any such views expressed in any media.


No commercial use

This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.


Your activity

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.


You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Site.


You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to any submissions made by them.


Third party

We may include hyperlinks on this Site to other websites or resources operated by parties other than DALAIDA, including advertisers. DALAIDA has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. 


General

While DALAIDA will use reasonable endeavors to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.


We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.


To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these TOS shall limit your rights as a consumer under the laws of the State of New York.


You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.


You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the TOS.


Digital Millenium Copyright Act

If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:


A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;

Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please contact our Copyright Agent as follows:


DALAIDA  Corporation 100 Fifth Avenue, New York, NY 10011 Attn: Copyright Agent Tel: +1 305 915 7607 


Indemnification

At our request, you agree fully to defend, indemnify and hold harmless DALAIDA immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by youhere.under. This defense and indemnification obligation will survive these TOS and your use of the Site and the Services.


General Legal Terms

(a) Complete Terms: The TOS constitute the whole legal agreement between you and DALAIDA and govern your use of the Services and completely replace any prior agreements between you and DALAIDA in relation to the Services. Notwithstanding the foregoing, you understand that DALAIDA may make changes to the TOS from time to time. When these changes are made, DALAIDA will make a new copy of the TOS available at http://www.DALAIDA.com. You agree that DALAIDA is under no obligation to provide you with notices regarding changes to the TOS. You understand that it is your responsibility to check the TOS regularly for changes.

(b) Modifications to the Services: DALAIDA is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which DALAIDA provides may change from time to time without prior notice to you. You further acknowledge and agree that DALAIDA may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at DALAIDA's sole discretion, without prior notice to you.

(c) Confidentiality: You understand that DALAIDA grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. DALAIDA reserves the right to revoke these exceptions either generally or in specific cases.

(d) Liability in the Event of Breach: You agree that you will comply with all of the provisions of the TOS. You understand that you are solely responsible for (and that DALAIDA has no responsibility to you or to any third party for) any breach of your obligations under the TOS and for the consequences including any loss or damage which DALAIDA may suffer) of any such breach.

(e) Rights Not Waived: You agree that if DALAIDA does not exercise or enforce any legal right or remedy which is contained in the TOS (or which DALAIDA has the benefit of under any applicable law), this will not be taken to be a formal waiver of DALAIDA's rights and that those rights or remedies will still be available to DALAIDA.

(f) Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these TOS is invalid, then that provision will be removed from the TOS without affecting the rest of the TOS. The remaining provisions of the TOS will continue to be valid and enforceable.

(g) Governing Law: The TOS, and your relationship with DALAIDA under the TOS, shall be governed by the laws of the State of New York. You and DALAIDA agree to submit to the exclusive jurisdiction of the State and Federal courts in New York City, New York, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.

(h) Violation of TOS: Please report any violations of the TOS by emailing support@dalaida.com.

(i) Independent Relationship: You and DALAIDA are independent contractors, and these TOS, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and DALAIDA. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the TOS. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the TOS.

Subscription Terms and Conditions

We may use third parties to prepare, publish and distribute PORTER magazine. If you previously had a paid subscription to PORTER magazine or bought one as a gift, we will send any future publications to the original address provided unless we are told otherwise.


To find out more about how we use your data, view our Privacy Policy..


For more information or to ask about recent changes to PORTER magazine, refer to our frequently asked questions or email support@dalaida.com.


First Time App Purchase

Get 10% off your first DALAIDA order placed via the DALAIDA App (the “App”), subject to these T&Cs:


This promotion is run by DALAIDA  Corporation trading as “DALAIDA”;

To redeem this offer, download the App and use the 10% promo code (“Code”) which will appear when you first open the App at checkout on your first order via the App;

The Code only applies to first time orders via the App with no minimum spend.

The Code cannot be applied to the purchase of certain product of brands: View the full list of excluded brands.

The Code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).

The Code is non-transferable, non-exchangeable and no cash alternative is offered.

DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the Code and/or these T&Cs at any time and without notice.

In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into.

For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.

Need help? Email support@dalaida.com or 305-915-7607


First Purchase 15% off

Use the promotional code provided to you via email (the "Code") to get 15% off your first DALAIDA order, subject to these T&Cs:

To redeem this offer, enter the Code at checkout on your first order from DALAIDA.

The Code can only be used on a limited selection of items, which can be found here.: https://www.DALAIDA.com/shop/list/first15 (“Eligible Items”).

This offer is available on eligible orders placed from 09:00 BST on 2nd November 2022 and will expire once you have placed your first order on DALAIDA (the “Promotion Period”).

The Code can only be used once during the Promotion Period on full price products only and only applies to first time orders with no minimum spend. The Code may not be used on orders including fine jewelry or selected excluded brands. View the full list of excluded brands.

This promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including sale items). The Code may not be applied to any delivery costs.

Staff and contractors of DALAIDA and its affiliates are not eligible to participate in this promotion.

This offer is non-transferable, non-exchangeable and no cash alternative is offered.

All purchases made on DALAIDA must be for personal and not commercial use.

All orders placed on DALAIDA will be subject to DALAIDA’s website terms and conditions which can be found here..

DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into.

For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy..

Need help? Email support@dalaida.com or 305-915-7607


Second Purchase Discount

Use your promo code to get 10% off your second DALAIDA order, subject to these terms and conditions (“T&Cs):


This promotion is run by DALAIDA  Corporation trading as “DALAIDA”

To redeem this offer, enter the promo code at checkout on your second order from DALAIDA.

This promo code is activated for eligible orders from the moment you receive the promo code and will expire once you have placed your second DALAIDA order

The promo code only applies to second orders with no minimum spend and may not be used on orders including fine jewelry or selected excluded brands.View the full list of excluded brands.

This promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including sale / reduced items, gift cards and store credit)

Customers who redeemed the “First Time Shopper” promotion on DALAIDA are not eligible for this promotion

DALAIDA reserves the right to revoke, cancel and/or amend the offer and these T&Cs at any time and without notice

For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.

Need help? Email support@dalaida.com or call +1 877 678 9627


10% Off Promotion

Use the promotional code provided to you via email (the "Code") to get 10% off your next order from DALAIDA (www.DALAIDA.com), subject to these terms and conditions (the "T&Cs"):


This promotion is run by THE DALAIDA GROUP LIMITED and/or its affiliates trading as “DALAIDA”.

To redeem this offer, enter the Code at checkout on an eligible order from DALAIDA.

The Code is available to use on one (1) eligible order placed from 00:01 GMT on 8 March 2021 and will expire once you redeem the Code (the "Promotion Period").

The Code may be used on full price items only, with no minimum spend. View the full list of excluded brands.

The Code cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including SALE and the purchase of gift cards).

The Code is non-transferable, non-exchangeable and no cash alternative is offered.

DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into.

For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy..

Need help? Email support@dalaida.com or call us on +1 877 678 9627 from the United States, 0800 044 5700 from the United Kingdom or +44 330 022 5700 internationally. 


STUDENT DISCOUNT PROMOTION

Promotion available only in the following countries: USA


The promo code will be a single use code that is generated every time the student verifies their ID (clickhere. to verify) and it will grant to get 10% off your next DALAIDA order, subject to these T&Cs:


This promotion is run by DALAIDA  Corporation trading as “DALAIDA”;

To redeem this offer, enter the promo code at checkout on your next order from DALAIDA;

This offer is available on eligible orders placed via the DALAIDA App & Web from 00:01 AM EST on 1st June 2022 and will expire on 11:59 PM EST on 31st May 2023; 

The promo code applies until its expiry to all your orders with no minimum spend and may not be used on orders including fine jewelry or selected excluded brands. View the full list of excluded brands.

This promo code cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards);

This offer is non-transferable, non-exchangeable and no cash alternative is offered;

DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice;

In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into;

For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy..

Need help? Email support@dalaida.com or call +1 305-915-7607 (from a mobile or internationally).


United States: DALAIDA Rewards Terms & Conditions

Become part of DALAIDA’s rewards program subject to these terms and conditions (‘T&Cs’). By participating in DALAIDA’s rewards program, you agree to be bound by these T&Cs.


DALAIDA’s rewards program(‘DALAIDA Rewards’) is operated by DALAIDA  CORPORATION, a Delaware corporation whose principal office is at 100 Fifth Avenue, 11th Floor, New York, NY 10011, USA.


1) Becoming part of DALAIDA Rewards


To qualify for, and to participate in, DALAIDA Rewards you must have a registered account on DALAIDA. If you qualify for participation in DALAIDA Rewards you will be automatically enrolled in the Rewards program after you have spent $3,000 in a consecutive 12-month period (excluding cancelled orders, returns, delivery fees, taxes or duties) (‘Rewards Value’).  Make sure you're subscribed to our push and email notifications, so we can send you updates about your membership and rewards, or alternatively, you can check your Loyalty Hub for these details. You can find your Loyalty Hub in your DALAIDA account. You can also check and update your communication preferences in your account. If you close your DALAIDA account, all DALAIDA Rewards Value will be removed from your account and you will lose your tier status. If you later create a new account, your DALAIDA Rewards participation will reset from the date on which you make a new account, as if you are a new participant. You will not be able to reinstate your previous Rewards Value on this new account. If you have multiple DALAIDA accounts, these will not be merged, and you will appear as a separate customer for each account and each account could be attributed to a different tier level as applicable. Staff and contractors of DALAIDA and its affiliates are not eligible to participate in DALAIDA Rewards.


2) Eligible Purchases


DALAIDA Rewards Value is acquired by making purchases on DALAIDA. DALAIDA Rewards Value will be calculated based on the monetary amount that is paid by you for an order. A DALAIDA Rewards eligible purchase ('Eligible Purchase’) does not include any value attributed to a purchase (or part of a purchase) made using gift vouchers, store credit, promo codes, delivery costs or any other DALAIDA promotional discount. We have sole discretion over determining which purchases are Eligible Purchases for the purposes of the DALAIDA Rewards. Rewards Value can only be earned on Eligible Purchases which are not returned or cancelled. Rewards Value acquired will be applied to your account monthly, however please note that order values will not be added until their returns window has expired. The returns window is indicated in DALAIDA’s website terms and conditions. We may amend such period at our sole discretion at any time without notice. Any amendment will be binding upon publication on DALAIDA’s website. Make sure you regularly check the most recent version of our website terms and conditions and these T&Cs for the latest updates. All purchases made on DALAIDA must be for personal and not commercial use. 


3) Tiers


There are four DALAIDA Rewards tier threshold values which are as follows: Silver ($3,000.00-$5,999.99), Gold ($6,000.00-$8,999.99), Platinum ($9,000.00-$11,999.99) or EIP ($12,000.00 +).  These T&Cs govern the Silver, Gold and Platinum tiers only. If you qualify for the EIP tier one of our Personal Shopping team will reach out to provide you with full details about your rewards and any conditions attached to redeeming these. The rewards tier benefits will be valid for 12 months unless you move up a tier. Once you have accrued enough Rewards Value to take you to the next tier, and the value of any Eligible Purchases has been applied to your account in accordance with these T&Cs, we will automatically move you up, extending the benefits of your new tier for a further 12 months. Each tier unlocks additional or better rewards, such as exciting discounts, early sale access, shipping rewards, welcome rewards and your annual birthday reward. Each reward may be subject to additional and specific terms and conditions as indicated on your Loyalty Hub. Spend value is calculated in USD ($). 


4) General Rewards Information


You should ensure that the contact information on your DALAIDA account is accurate and up-to-date. We will not be responsible for any DALAIDA Rewards Value which is not applied to your account as a result of inaccurate details provided by you. All orders placed on DALAIDA will be subject to DALAIDA’s website terms and conditions, which can be foundhere.. DALAIDA Rewards value is non-transferable, non-exchangeable and no cash alternative is available. You understand and agree that we may use data from your DALAIDA account, for the purposes of analysis and so that specific recommendations and offers may be made to you. For more information on how DALAIDA uses your personal data and what your rights are under data protection law, please refer to our Privacy Policy.. You can update your email communication preferences in your account. Alternatively, follow the instructions for unsubscribing at the bottom of DALAIDA promotional emails. We may review and amend the benefits, and tier thresholds at our sole discretion at any time. We reserve the right to refuse, close or merge additional DALAIDA accounts at any time.  In the event of a dispute regarding DALAIDA Rewards or these T&Cs, the decision of DALAIDA is final and no correspondence or discussion shall be entered into. We may cancel, withdraw or alter these T&Cs and the DALAIDA Rewards program or benefits at any time without notice. We will communicate material changes to you. We reserve the right to close your account or remove you from DALAIDA Rewards at any time if we reasonably believe you have been acting fraudulently or in breach of these T&Cs. These T&Cs shall be governed by, and construed in accordance with the laws of the State of New York and subject to the exclusive jurisdiction of the courts of the State of New York.


If you have any further questions please visit our FAQs page. Alternatively, contact our Customer Care team for additional information and support on: support@dalaida.com or phone: +1 305 915 7607 


DALAIDA FW22 General Sale

Enjoy discounts on selected Sale products on DALAIDA subject to these Terms and Conditions (“T&Cs”):


This Sale is run by DALAIDA  Corporation trading as "DALAIDA”.

The Sale only applies to selected products in the ‘Sale’ section of DALAIDA'S website and app which can be foundhere.: https://www.DALAIDA.com/shop/sale (the “Sale”).

The Sale is available to shop on the DALAIDA website and app only from 06:30 GMT on 29 November 2022.

DALAIDA reserves the right to amend the list of brands and/or products excluded from the Sale from time to time.

The discount applicable to each product shall be as shown on the DALAIDA website and app. No further discount will be given on Sale items (either before or after they have been purchased), unless otherwise applied at DALAIDA’s discretion.

The discount on Sale items cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.

All purchases made on DALAIDA must be for personal and not commercial use.

Sale items are subject to availability of stock. 

The discount on Sale items is non-transferable, non-exchangeable and no cash alternative is offered.

DALAIDA reserves the right at its discretion to revoke, suspend, cancel and/or amend the Sale and these T&Cs at any time and without notice. 

In the event of a dispute regarding the Sale, DALAIDA's decision is final and no correspondence or discussion shall be entered into.

In addition to these T&CS, all Sale items bought will be subject to DALAIDA’s terms of use and service, which can be foundhere..

 This includes the fact that Sale items marked “Final Sale” will not be eligible for return. This does not impact your consumer rights. 

For more information on how DALAIDA uses your personal data, including for the purposes of administering the Sale, please refer to our Privacy Policy..

Need help? Email support@dalaida.com or call +1 305-915-7607


DALAIDA 20% Off Sale Promotion

Use the promo code EXTRA20 (the "Code") to get 20% off your order from DALAIDA, subject to these terms and conditions (the “T&Cs”):


This promotion is run by DALAIDA  CORPORATION trading as DALAIDA.

The Code is available on orders placed between 07:30 GMT on 16th February 2023 and will expire at 09:00 GMT on 21st February 2023 (the "Promotion Period").

The Code can only be used on a limited selection of items. Only items which are badged with “EXTRA20” and can be found here.: https://www.DALAIDA.com/shop/promos/extra-20-off are eligible for this promotion.

To redeem the discount, enter the Code at checkout when placing an order.

The Code may only be used once per customer on orders placed during the Promotion Period, with no minimum spend.

The Code cannot be combined with any other promotion, code, certificate, or coupon except sale items. The Code cannot be applied to any delivery costs.

Staff and contractors of DALAIDA and its affiliates are not eligible to participate in this promotion.

This offer is non-transferable, non-exchangeable and no cash alternative is offered.

All purchases made must be for personal and not commercial use.

All orders placed on DALAIDA will be subject to DALAIDA's website terms and conditions, which can be foundhere.. 

DALAIDA reserves the right at its discretion to revoke, suspend, cancel and/or amend the Code and these T&Cs at any time and without notice. 

In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into. 

For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.. 

Need help? Email support@dalaida.com or call 305-915-7607


d on our Site (collectively the "TOS") constitute an agreement between DALAIDA  Corporation ("DALAIDA", "we", "our", "us") and you, the visitor, governing your access and use of all content and functionalities available at the DALAIDA website, related micro-sites accessed through the URL www.DALAIDA.com, related domain names, and any other website or micro-site of DALAIDA (collectively the "Site").

By visiting the Site, you are accepting and consenting to the practices described in the TOS. We may modify the TOS from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified TOS.

Those persons wishing to use our services must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy.  If you are under 18, you must let your parent or guardian know about DALAIDA's Privacy Policy  before you register to use this Site or any of this Site's services.

Please read the TOS and check back often. If you do not agree to any change to the TOS, then you must immediately stop using the Site.

Registration and account Terms and Conditions

To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address support@dalaida.com. We may also change registration requirements from time to time.

Here are the some of the benefits you’ll be able to enjoy by registering with us for a DALAIDA account:

  • Track your orders and review past purchases
  • Request your return or exchange directly from your account
  • Build a customized Wish List to create personalized outfits that you can email to friends and family. Plus, you can also print your shopping lists for increased convenience
  • Add sold out items to your Wish List so you can see if more stock arrives
  • Select your Favorite Designers so we can tell you when new items have arrived
  • Add a Gift Card and keep track of any store credit on your account
  • Save your address and card details so you can shop even quicker next time
  • Manage your account details, address book and email preferences

To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify DALAIDA immediately of any breach of security or unauthorized use of your account.

Should you have any issues with your account or need any help in relation to it, then please do not hesitate to contact our Customer Care team. However, please note that we can only communicate with the named account holder in relation to any questions, changes or cancellation of an account.

Forgotten password

If you have forgotten your password, click here  to change it or follow the FORGOTTEN PASSWORD instructions on the SIGN IN page. For security reasons we are unable to send your password via email.

Please refer to our Privacy Policy. for information about how we use your data.

Eligibility to purchase

The purchase of merchandise through the DALAIDA  Corporation ("DALAIDA") is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the laws of the State of New York.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the DALAIDA terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to DALAIDA, and who have authorized DALAIDA to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, DALAIDA reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where DALAIDA feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy.  for further information about how we use your data.

Orders

All orders are subject to acceptance and availability, and Items in your shopping basket are not reserved and may be purchased by other customers.

DALAIDA offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our designer suppliers. Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase. This will ensure that you receive this item in priority once designer stock has been delivered to DALAIDA. DALAIDA will only take Advance Purchase orders for stock that has been scheduled for delivery by a designer supplier. Your rights regarding Advance Purchase are the same as those for any other purchase at DALAIDA. Alternatively, you may simply choose to register your email address for notification of arrival of the selected merchandise not held in stock.

Items received into stock may be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the Waiting List or customers ordering through the Site for immediate delivery. Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please note that on occasion certain products that are in particularly high demand will sell out during this period.

DALAIDA will store a record of your transactions for a minimum of one year.

Pricing Policy

Prices shown on the Site are in US Dollars and are exclusive of taxes. If you are shipping within the USA, local sales tax will be charged on all orders (where applicable).

From time to time, prices are subject to change in response to currency exchange rate changes,markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Regardless of your shopping destination and the currency you shop in, your purchase may be processed by one of our regional affiliate companies in which case your bank may charge you an international transaction fee. DALAIDA is not responsible for any such fee or charge.  

Sale price adjustment policy

DALAIDA is happy to offer a Sale Price Adjustment on items purchased up to 7 days prior to the commencement date of a sale. Please be aware that the exact style and size of an item must be available for purchase at the time your request is made before any adjustment in the sale price can be approved. All approved Sale Price Adjustments will be credited to your DALAIDA account in the form of a store credit which will be valid for 12 months.

We are unable to offer price adjustment on items originally purchased in a sale or on any special promotion items that are temporarily reduced in price. Once an item has been purchased at a discounted sale price, no price adjustment will be offered should the item be further marked-down.

Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order will be perfected upon completion of the packing of your order. Completion of the contract between you and DALAIDA will be perfected when we dispatch the goods to you at which time you will receive a second email containing you tracking number, and confirming that your order has been dispatched. The sale contract is therefore concluded in the State of New York, USA, and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of DALAIDA.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the TOS.

Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

Payment

Payment can be made by  Visa, MasterCard and American Express, and any other methods which may be clearly advertised on the Site from time to time. You can also choose to pay with PayPal, Apple Pay or Klarna. Once this transaction is complete, you will then return to DALAIDA.com. Payment will be debited and cleared from your account upon dispatch of your order by DALAIDA.  You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to DALAIDA, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered DALAIDA user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

To help ensure that your shopping experience is safe, simple, and secure, DALAIDA uses Secure Socket Layer (SSL) technology.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

Gift Cards

Gift Cards are no longer available to purchase. For assistance with redeeming an existing gift card, please contact Customer Care on +44 800 044 5700.

Promotion Codes

Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

Insurance and delivery

ou will own the goods on and from the later of the point in time when: (a) we receive payment in full, or (b) we deliver the goods to you.

DALAIDA insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by DALAIDA, and transfer of responsibility in the same way. The goods are your responsibility from the time we deliver them to the address you gave us.

The signature can be waived for domestic orders dispatched via UPS. When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that DALAIDA can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorise DALAIDA to leave the package(s) at the shipping address without obtaining a signature and release and indemnify DALAIDA from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Delivery times appearing on the Site are estimates and are to be used as a guide only and commence from the date of dispatch. In any event, we will deliver the goods to you within 30 days of the day on which we accept your order. DALAIDA is not responsible for any delays caused by destination customs clearance processes.

If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any goods you have paid for but not received.

Exchanges and Returns

ARRANGING YOUR EXCHANGE OR RETURN

You must request your exchange or return and send your unwanted items back to us within 28 days for a refund of the value of the item only, or an exchange on the same item in a different size, based on stock availability. Please refer to our Exchange and Returns policy for further details on how to request your return.

RETURNING YOUR PURCHASE

Making a return for a refund, store credit, or exchange is easy using either our Domestic Returns or International Returns service. All items must be sent back to us within 28 days of receiving your order. 

Please click here  for details of our Exchanges & Returns Policy, which is part of these Terms and Conditions.

CANADIAN CUSTOMS - Canada Border Services Agency

DALAIDA  Corporation is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from DALAIDA  Corporation, Ihere.by authorize DHL Express (Canada) Ltd. an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to DALAIDA  Corporation, and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from DALAIDA  Corporation. Further, I also authorize DHL Express (Canada‎), Ltd. to forward any refund issued by the CBSA in my name, so that DALAIDA  Corporation can be reimbursed.

FINAL SALE

Products marked as "Final Sale" cannot be returned or exchanged.

NON-DALAIDA RETURNS

Please be aware that we will not be held responsible for any items that are returned to us which were not purchased from DALAIDA. This includes personal items as well as items which may have been purchased from other third party companies. Whilst we will make reasonable efforts to try and locate the owner of any such items, it is your responsibility to contact Customer Care as soon as possible in order to arrange their return to you. In such circumstances, we will charge you an additional cost for returning these items. Please note that we will only ever be able to return the items to you directly, and not to any third party or company. Certain items (such as passports, driving licences and bank cards) will always be sent to the relevant authority, bank or government agency directly and you should report any loss of these items to the appropriate office immediately.

We will keep non-DALAIDA items for up to one month, however we reserve the right to dispose of them as we deem fit after this time (which may include donating such items to a charity of our choice). Any hazardous or flammable products, as well as items of little monetary value (e.g. pens, glasses, keys) will be disposed of immediately.

Intellectual property rights

You acknowledge and agree that all copyright, designs, the "look and feel" of the Site, trademarks and all other intellectual property and material rights relating to the Content ashere.in described, including DALAIDA Software and all HTML and other code contained in this Site, shall remain at all times vested in DALAIDA and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the Content only as expressly authorized by DALAIDA and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

Content

In addition to the Intellectual property rights mentioned above, "Content" is defined as all information such as the "look and feel" of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site. DALAIDA tries to ensure that the information on this site is accurate and complete. DALAIDA does not warrant or represent that DALAIDA's Content is accurate, error-free or reliable or that your use of DALAIDA's Content will not infringe rights of third parties. Your use of the Web Site is at your risk. DALAIDA does not warrant that the functional aspects of the Web Site or DALAIDA's Content will be error free or that this Web Site, DALAIDA Content or the server that makes it available are free of viruses or other harmful components. If your use of this Site, or DALAIDA's Content results in the need for servicing or replacing property, material, equipment or data, DALAIDA is not responsible for those costs. Without limiting the foregoing, everything on the Web Site is provided to you "as is" and "as available" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. DALAIDA and its suppliers make no warranties about DALAIDA Content, software text, downloads, graphics, and links, or about results to be obtained from using the Site. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. DALAIDA reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that DALAIDA is not liable to you or any third party for any such withdrawal.

Opinions expressed on DALAIDA TV are the personal opinions of the authors and do not reflect the views of DALAIDA. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to DALAIDA a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to72 hrs to be displayed but DALAIDA does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail support@dalaida.com. DALAIDA reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of DALAIDA and we accept no responsibility for any such views expressed in any media.

No commercial use

This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

Your activity

You use this Site at your sole risk. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on this Site. We reserve the right to deny you access to this Site, or any part of this Site, at any time without notice. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within the Site.

You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to any submissions made by them.

Third party

We may include hyperlinks on this Site to other websites or resources operated by parties other than DALAIDA, including advertisers. DALAIDA has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. 

General

While DALAIDA will use reasonable endeavors to verify the accuracy of any information it places on the Site, it makes no warranties, whether express or implied in relation to its accuracy. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of Content or material uploaded or transmitted through this Site.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Site including but not limited to, implied warranties of satisfactory quality and fitness for a particular purpose. Nothing in these TOS shall limit your rights as a consumer under the laws of the State of New York.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

You agree that, except for death and personal injury arising from our negligence, We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with this contract, for any economic losses (including without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special or indirect or consequential losses in any case whether or not such losses were incurred by that party arising out of or in connection with the provisions of any matter under the TOS.

Digital Millenium Copyright Act

If you are a copyright owner or an agent thereof and believe that any Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;
  4. Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Indemnification

At our request, you agree fully to defend, indemnify and hold harmless DALAIDA immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by youhere.under. This defense and indemnification obligation will survive these TOS and your use of the Site and the Services.

General Legal Terms

  • (a) Complete Terms: The TOS constitute the whole legal agreement between you and DALAIDA and govern your use of the Services and completely replace any prior agreements between you and DALAIDA in relation to the Services. Notwithstanding the foregoing, you understand that DALAIDA may make changes to the TOS from time to time. When these changes are made, DALAIDA will make a new copy of the TOS available at http://www.DALAIDA.com. You agree that DALAIDA is under no obligation to provide you with notices regarding changes to the TOS. You understand that it is your responsibility to check the TOS regularly for changes.
  • (b) Modifications to the Services: DALAIDA is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which DALAIDA provides may change from time to time without prior notice to you. You further acknowledge and agree that DALAIDA may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at DALAIDA's sole discretion, without prior notice to you.
  • (c) Confidentiality: You understand that DALAIDA grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. DALAIDA reserves the right to revoke these exceptions either generally or in specific cases.
  • (d) Liability in the Event of Breach: You agree that you will comply with all of the provisions of the TOS. You understand that you are solely responsible for (and that DALAIDA has no responsibility to you or to any third party for) any breach of your obligations under the TOS and for the consequences including any loss or damage which DALAIDA may suffer) of any such breach.
  • (e) Rights Not Waived: You agree that if DALAIDA does not exercise or enforce any legal right or remedy which is contained in the TOS (or which DALAIDA has the benefit of under any applicable law), this will not be taken to be a formal waiver of DALAIDA's rights and that those rights or remedies will still be available to DALAIDA.
  • (f) Severability: If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these TOS is invalid, then that provision will be removed from the TOS without affecting the rest of the TOS. The remaining provisions of the TOS will continue to be valid and enforceable.
  • (g) Governing Law: The TOS, and your relationship with DALAIDA under the TOS, shall be governed by the laws of the State of New York. You and DALAIDA agree to submit to the exclusive jurisdiction of the State and Federal courts in New York City, New York, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction in such forum under any applicable law or decision or otherwise.
  • (h) Violation of TOS: Please report any violations of the TOS by emailing support@dalaida.com.
  • (i) Independent Relationship: You and DALAIDA are independent contractors, and these TOS, including but not limited to submission or distribution of any Content you created, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and DALAIDA. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set forth in the TOS. Neither party shall in any manner advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liabilities or obligations on behalf of, or in the name of, the other party, unless specifically provided for in the TOS.

Subscription Terms and Conditions

We may use third parties to prepare, publish and distribute PORTER magazine. If you previously had a paid subscription to PORTER magazine or bought one as a gift, we will send any future publications to the original address provided unless we are told otherwise.

To find out more about how we use your data, view our Privacy Policy..

For more information or to ask about recent changes to PORTER magazine, refer to our frequently asked questions or email support@dalaida.com.

First Time App Purchase

Get 10% off your first DALAIDA order placed via the DALAIDA App (the “App”), subject to these T&Cs:

  • This promotion is run by dalaida Corporation trading as “DALAIDA”;
  • To redeem this offer, download the App and use the 10% promo code (“Code”) which will appear when you first open the App at checkout on your first order via the App;
  • The Code only applies to first time orders via the App with no minimum spend.

  • The Code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).
  • The Code is non-transferable, non-exchangeable and no cash alternative is offered.
  • DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the Code and/or these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into.
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.. 

Need help? Email support@dalaida.com or +1 305-915-7607

First Purchase 15% off

Use the promotional code provided to you via email (the "Code") to get 15% off your first DALAIDA order, subject to these T&Cs:

  • This promotion is run by DALAIDA  CORPORATION trading as “DALAIDA”
  • To redeem this offer, enter the Code at checkout on your first order from DALAIDA.
  • The Code can only be used on a limited selection of items, which can be foundhere.: https://www.DALAIDA.com/shop/list/first15 (“Eligible Items”).
  • This offer is available on eligible orders placed from 09:00 BST on 2nd November 2022 and will expire once you have placed your first order on DALAIDA (the “Promotion Period”).
  • The Code can only be used once during the Promotion Period on full price products only and only applies to first time orders with no minimum spend. The Code may not be used on orders including fine jewelry or selected excluded brands.
  • This promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including sale items). The Code may not be applied to any delivery costs.
  • Staff and contractors of DALAIDA and its affiliates are not eligible to participate in this promotion.
  • This offer is non-transferable, non-exchangeable and no cash alternative is offered.
  • All purchases made on DALAIDA must be for personal and not commercial use.
  • All orders placed on DALAIDA will be subject to DALAIDA’s website terms and conditions which can be foundhere..
  • DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into.
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.

Need help? Email support@dalaida.com or +1 305-915-7607

Second Purchase Discount

Use your promo code to get 10% off your second DALAIDA order, subject to these terms and conditions (“T&Cs):

  • This promotion is run by DALAIDA  Corporation trading as “DALAIDA”
  • To redeem this offer, enter the promo code at checkout on your second order from DALAIDA.
  • This promo code is activated for eligible orders from the moment you receive the promo code and will expire once you have placed your second DALAIDA order
  • The promo code only applies to second orders with no minimum spend and may not be used on orders including fine jewelry or selected excluded brands.
  • This promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including sale / reduced items, gift cards and store credit)
  • Customers who redeemed the “First Time Shopper” promotion on DALAIDA are not eligible for this promotion
  • DALAIDA reserves the right to revoke, cancel and/or amend the offer and these T&Cs at any time and without notice
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.

Need help? Email support@dalaida.com or call +1 877 678 9627

10% Off Promotion

Use the promotional code provided to you via email (the "Code") to get 10% off your next order from DALAIDA (www.DALAIDA.com), subject to these terms and conditions (the "T&Cs"):

  • This promotion is run by THE DALAIDA GROUP LIMITED and/or its affiliates trading as “DALAIDA”.
  • To redeem this offer, enter the Code at checkout on an eligible order from DALAIDA.
  • The Code is available to use on one (1) eligible order placed from 00:01 GMT on 8 March 2021 and will expire once you redeem the Code (the "Promotion Period").
  • The Code may be used on full price items only, with no minimum spend. 
  • The Code cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including SALE and the purchase of gift cards).
  • The Code is non-transferable, non-exchangeable and no cash alternative is offered.
  • DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into.
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.

Need help? Email support@dalaida.com or call us on +1 305-9115-7607from the United States,STUDENT DISCOUNT PROMOTION

Promotion available only in the following countries: USA

The promo code will be a single use code that is generated every time the student verifies their ID (clickhere. to verify) and it will grant to get 10% off your next DALAIDA order, subject to these T&Cs:

  • This promotion is run by  Corporation trading as “DALAIDA”;
  • To redeem this offer, enter the promo code at checkout on your next order from DALAIDA;
  • This offer is available on eligible orders placed via the DALAIDA App & Web from 00:01 AM EST on 1st June 2022 and will expire on 11:59 PM EST on 31st May 2023; 
  • The promo code applies until its expiry to all your orders with no minimum spend and may not be used on orders including fine jewelry or selected excluded brands. 
  • This promo code cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards);
  • This offer is non-transferable, non-exchangeable and no cash alternative is offered;
  • DALAIDA reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice;
  • In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into;
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy..

Need help? Email support@dalaida.com or call +1 877 678 9627 (from a mobile or internationally).

United States: DALAIDA Rewards Terms & Conditions

Become part of DALAIDA’s rewards program subject to these terms and conditions (‘T&Cs’). By participating in DALAIDA’s rewards program, you agree to be bound by these T&Cs.

DALAIDA’s rewards program (‘DALAIDA Rewards’) is operated by DALAIDA  CORPORATION, a Delaware corporation whose principal office is at 100 Fifth Avenue, 11th Floor, New York, NY 10011, USA.

1) Becoming part of DALAIDA Rewards

To qualify for, and to participate in, DALAIDA Rewards you must have a registered account on DALAIDA. If you qualify for participation in DALAIDA Rewards you will be automatically enrolled in the Rewards program after you have spent $3,000 in a consecutive 12-month period (excluding cancelled orders, returns, delivery fees, taxes or duties) (‘Rewards Value’).  Make sure you're subscribed to our push and email notifications, so we can send you updates about your membership and rewards, or alternatively, you can check your Loyalty Hub for these details. You can find your Loyalty Hub in your DALAIDA account. You can also check and update your communication preferences in your account. If you close your DALAIDA account, all DALAIDA Rewards Value will be removed from your account and you will lose your tier status. If you later create a new account, your DALAIDA Rewards participation will reset from the date on which you make a new account, as if you are a new participant. You will not be able to reinstate your previous Rewards Value on this new account. If you have multiple DALAIDA accounts, these will not be merged, and you will appear as a separate customer for each account and each account could be attributed to a different tier level as applicable. Staff and contractors of DALAIDA and its affiliates are not eligible to participate in DALAIDA Rewards.

2) Eligible Purchases

DALAIDA Rewards Value is acquired by making purchases on DALAIDA. DALAIDA Rewards Value will be calculated based on the monetary amount that is paid by you for an order. A DALAIDA Rewards eligible purchase ('Eligible Purchase’) does not include any value attributed to a purchase (or part of a purchase) made using gift vouchers, store credit, promo codes, delivery costs or any other DALAIDA promotional discount. We have sole discretion over determining which purchases are Eligible Purchases for the purposes of the DALAIDA Rewards. Rewards Value can only be earned on Eligible Purchases which are not returned or cancelled. Rewards Value acquired will be applied to your account monthly, however please note that order values will not be added until their returns window has expired. The returns window is indicated in DALAIDA’s website terms and conditions. We may amend such period at our sole discretion at any time without notice. Any amendment will be binding upon publication on DALAIDA’s website. Make sure you regularly check the most recent version of our website terms and conditions and these T&Cs for the latest updates. All purchases made on DALAIDA must be for personal and not commercial use. 

3) Tiers

There are four DALAIDA Rewards tier threshold values which are as follows: Silver ($3,000.00-$5,999.99), Gold ($6,000.00-$8,999.99), Platinum ($9,000.00-$11,999.99) or EIP ($12,000.00 +).  These T&Cs govern the Silver, Gold and Platinum tiers only. If you qualify for the EIP tier one of our Personal Shopping team will reach out to provide you with full details about your rewards and any conditions attached to redeeming these. The rewards tier benefits will be valid for 12 months unless you move up a tier. Once you have accrued enough Rewards Value to take you to the next tier, and the value of any Eligible Purchases has been applied to your account in accordance with these T&Cs, we will automatically move you up, extending the benefits of your new tier for a further 12 months. Each tier unlocks additional or better rewards, such as exciting discounts, early sale access, shipping rewards, welcome rewards and your annual birthday reward. Each reward may be subject to additional and specific terms and conditions as indicated on your Loyalty Hub. Spend value is calculated in USD ($). 

4) General Rewards Information

You should ensure that the contact information on your DALAIDA account is accurate and up-to-date. We will not be responsible for any DALAIDA Rewards Value which is not applied to your account as a result of inaccurate details provided by you. All orders placed on DALAIDA will be subject to DALAIDA’s website terms and conditions, which can be found here.. DALAIDA Rewards value is non-transferable, non-exchangeable and no cash alternative is available. You understand and agree that we may use data from your DALAIDA account, for the purposes of analysis and so that specific recommendations and offers may be made to you. For more information on how DALAIDA uses your personal data and what your rights are under data protection law, please refer to our Privacy Policy.You can update your email communication preferences in your account. Alternatively, follow the instructions for unsubscribing at the bottom of DALAIDA promotional emails. We may review and amend the benefits, and tier thresholds at our sole discretion at any time. We reserve the right to refuse, close or merge additional DALAIDA accounts at any time.  In the event of a dispute regarding DALAIDA Rewards or these T&Cs, the decision of DALAIDA is final and no correspondence or discussion shall be entered into. We may cancel, withdraw or alter these T&Cs and the DALAIDA Rewards programme or benefits at any time without notice. We will communicate material changes to you. We reserve the right to close your account or remove you from DALAIDA Rewards at any time if we reasonably believe you have been acting fraudulently or in breach of these T&Cs. These T&Cs shall be governed by, and construed in accordance with the laws of the State of New York and subject to the exclusive jurisdiction of the courts of the State of New York.

Alternatively, contact our Customer Care team for additional information and support on: support@dalaida.com or phone: +1 305-915-7607  

DALAIDA FW22 General Sale

Enjoy discounts on selected Sale products on DALAIDA subject to these Terms and Conditions (“T&Cs”):

  • This Sale is run by DALAIDA  Corporation trading as "DALAIDA”.
  • The Sale only applies to selected products in the ‘Sale’ section of DALAIDA'S website and app which can be foundhere.: https://www.DALAIDA.com/shop/sale (the “Sale”).
  • The Sale is available to shop on the DALAIDA website and app only from 06:30 GMT on 29 November 2023.
  • DALAIDA reserves the right to amend the list of brands and/or products excluded from the Sale from time to time.
  • The discount applicable to each product shall be as shown on the DALAIDA website and app. No further discount will be given on Sale items (either before or after they have been purchased), unless otherwise applied at DALAIDA’s discretion.
  • The discount on Sale items cannot be combined with any other promotion, discount, offer, code, certificate, or coupon.
  • All purchases made on DALAIDA must be for personal and not commercial use.
  • Sale items are subject to availability of stock. 
  • The discount on Sale items is non-transferable, non-exchangeable and no cash alternative is offered.
  • DALAIDA reserves the right at its discretion to revoke, suspend, cancel and/or amend the Sale and these T&Cs at any time and without notice. 
  • In the event of a dispute regarding the Sale, DALAIDA's decision is final and no correspondence or discussion shall be entered into.
  • In addition to these T&CS, all Sale items bought will be subject to DALAIDA’s terms of use and service, which can be found here..
  •  This includes the fact that Sale items marked “Final Sale” will not be eligible for return. This does not impact your consumer rights. 
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering the Sale, please refer to our Privacy Policy. 

Need help? Email support@dalaida.com or call 305-915-7607

DALAIDA 20% Off Sale Promotion

Use the promo code EXTRA20 (the "Code") to get 20% off your order from DALAIDA, subject to these terms and conditions (the “T&Cs”):


  • The Code is available on orders placed between 07:30 GMT on 16th February 2023 and will expire at 09:00 GMT on 21st February 2023 (the "Promotion Period").
  • The Code can only be used on a limited selection of items. Only items which are badged with “EXTRA20” and can be found here.: 
  • www.dalaida.com are eligible for this promotion.
  • To redeem the discount, enter the Code at checkout when placing an order.
  • The Code may only be used once per customer on orders placed during the Promotion Period, with no minimum spend.
  • The Code cannot be combined with any other promotion, code, certificate, or coupon except sale items. The Code cannot be applied to any delivery costs.
  • Staff and contractors of DALAIDA and its affiliates are not eligible to participate in this promotion.
  • This offer is non-transferable, non-exchangeable and no cash alternative is offered.
  • All purchases made must be for personal and not commercial use.
  • All orders placed on DALAIDA will be subject to DALAIDA's website terms and conditions, which can be foundhere..  
  • DALAIDA reserves the right at its discretion to revoke, suspend, cancel and/or amend the Code and these T&Cs at any time and without notice. 
  • In the event of a dispute regarding this promotion, the decision of DALAIDA is final and no correspondence or discussion shall be entered into. 
  • For more information on how DALAIDA uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.. 

Need help? Email support@dalaida.com or call 305-915-7607